i am not getting transaction response in callback/return url
A
Ayushi khare
started a topic
over 2 years ago
i need a transaction status so that on the basis of the response in callback/return url i will update in my crm as well as redirect the user.
Best Answer
O
Osama El-Hamahmy
said
about 2 years ago
Welcome,
Dear Ayushi,
Thanks
for reaching PayTabs out on our Developers Community. My Name is Osama El-Hamahmy the technical support team and I will be looking
into this post and following up with you.
Indeed you can get the transaction status once it's completed via
callback/return URL which returns within the transaction response payload among
the status attribute as shown below:
To know
all the response status that may return to you please check the below:
Response Status
Description
A
Authorized
H
Hold (Authorised but on hold for further anti-fraud review)
If this is not the case please elaborate with more information to assist you
accordingly.
You should also know that we are providing you with a great
"Solutions Portal" that includes so many
articles that can walk you through any situation such as the "The How to & The What Is (FAQ)"
category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?"
category which contains all the available methods to integrate with the fully
detailed documentation and "Troubleshooting Your Issues/Errors"
category which will allow you to trace and solve your issues without seeking
for any assistance.
Please don't ever hesitate to comment back if you still have
further inquiries. Let me know if there's anything
else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
Thanks
for reaching PayTabs out on our Developers Community. My Name is Osama El-Hamahmy the technical support team and I will be looking
into this post and following up with you.
Indeed you can get the transaction status once it's completed via
callback/return URL which returns within the transaction response payload among
the status attribute as shown below:
To know
all the response status that may return to you please check the below:
Response Status
Description
A
Authorized
H
Hold (Authorised but on hold for further anti-fraud review)
If this is not the case please elaborate with more information to assist you
accordingly.
You should also know that we are providing you with a great
"Solutions Portal" that includes so many
articles that can walk you through any situation such as the "The How to & The What Is (FAQ)"
category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?"
category which contains all the available methods to integrate with the fully
detailed documentation and "Troubleshooting Your Issues/Errors"
category which will allow you to trace and solve your issues without seeking
for any assistance.
Please don't ever hesitate to comment back if you still have
further inquiries. Let me know if there's anything
else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
S
Sekhar Srinivasiah
said
12 months ago
tran_ref":"TST2335401825382","tran_type":"Sale","cart_id":"897961dd-d91e-45a9-ac9e-d1b34d49bad9","cart_description":"Dummy Order 4696563498614784","cart_currency":"AED","cart_amount":"47.94","tran_currency":"","tran_total":"0","return":"none","redirect_url":"https://secure.paytabs.com/payment/wr/5F71B27E82E4132DA73407C7D726F75183B9176C2E4557B50228D90C","customer_details":{"name":"John Smith","email":"jsmith@gmail.com","street1":"404, 11th st, void","city":"Dubai","state":"DU","country":"AE","ip":"122.172.86.187"},"serviceId":2,"profileId":136148,"merchantId":77325,"trace":"PMNT0102.65827767.000024BF"}
H
Hussein Mostafa
said
12 months ago
Welcome again, Dear Sekhar,
I hope my message finds you well.
Could you please elaborate more on your reply, the response you shared is response payload for our Hosted payment page API, you should use the redirect url in the response and share it with your customers. If you are facing any issues, kindly elaborate on it to assist you accordingly.
You should also know that we are providing you with a great "Solutions Portal" that includes so many articles that can walk you through any situation such as the "The How to & The What Is (FAQ)" category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?" category which contains all the available methods to integrate with the fully detailed documentation and "Troubleshooting Your Issues/Errors" category which will allow you to trace and solve your issues without seeking for any assistance.
Please don't ever hesitate to comment back if you still have further inquiries. Let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
N
Nader abdou
said
3 months ago
نا عندي مشكله في ارجاع response هو نا ربطت وبروح ادفع وبيدفع وبيسمع عندي ف الداش بورد لكن مش بيزجعلي الداتا لما يدفع
H
Hussein Mostafa
said
3 months ago
مرحباً بك عزيزنا نادر،
سعداء لتواصلك معنا، أسمي حسين مصطفى من فريق الدعم التقني، وسأقوم بالمتابعة والأهتمام بطلبك.
بخصوص الحالة المذكورة، لضمان استلام معلومات المعاملة بنجاح، يجب التأكد من اتباع الخطوات المذكورة في المقالات التالية بشكل صحيح والتأكد من إنشاءروابط استلام المعاملة (Return/Callback) بشكل صحيح حتى يمكنها استقبال المعلومات القادمة من بايتابس. لذا، يرجى مراجعة المقالات أدناه:
Ayushi khare
i need a transaction status so that on the basis of the response in callback/return url i will update in my crm as well as redirect the user.
Welcome, Dear Ayushi,
Thanks for reaching PayTabs out on our Developers Community. My Name is Osama El-Hamahmy the technical support team and I will be looking into this post and following up with you.
Indeed you can get the transaction status once it's completed via callback/return URL which returns within the transaction response payload among the status attribute as shown below:
To know all the response status that may return to you please check the below:
Response Status
Description
A
Authorized
H
Hold (Authorised but on hold for further anti-fraud review)
P
Pending (for refunds)
V
Voided
E
Error
D
Declined
For more information please check our solution article What is: Response_code vs the Response_status?
Also, we highly recommend you to know more information about the response parameters Request/Response Payload's Parameters Walkthrough (Hosted Payment Page API Endpoint Edition), along with the different ways that PayTabs provides to get all the responses for more please check our solution article What are the Five (5) ways of receiving transaction response?
However, if the case you are facing is that you are getting a blank response please follow the instructions steps in our solution article (E): Recieve a blank response (or no response at all) via your return/callback URLs to troubleshoot your issue.
If this is not the case please elaborate with more information to assist you accordingly.
You should also know that we are providing you with a great "Solutions Portal" that includes so many articles that can walk you through any situation such as the "The How to & The What Is (FAQ)" category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?" category which contains all the available methods to integrate with the fully detailed documentation and "Troubleshooting Your Issues/Errors" category which will allow you to trace and solve your issues without seeking for any assistance.
Please don't ever hesitate to comment back if you still have further inquiries. Let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstOsama El-Hamahmy
Welcome, Dear Ayushi,
Thanks for reaching PayTabs out on our Developers Community. My Name is Osama El-Hamahmy the technical support team and I will be looking into this post and following up with you.
Indeed you can get the transaction status once it's completed via callback/return URL which returns within the transaction response payload among the status attribute as shown below:
To know all the response status that may return to you please check the below:
Response Status
Description
A
Authorized
H
Hold (Authorised but on hold for further anti-fraud review)
P
Pending (for refunds)
V
Voided
E
Error
D
Declined
For more information please check our solution article What is: Response_code vs the Response_status?
Also, we highly recommend you to know more information about the response parameters Request/Response Payload's Parameters Walkthrough (Hosted Payment Page API Endpoint Edition), along with the different ways that PayTabs provides to get all the responses for more please check our solution article What are the Five (5) ways of receiving transaction response?
However, if the case you are facing is that you are getting a blank response please follow the instructions steps in our solution article (E): Recieve a blank response (or no response at all) via your return/callback URLs to troubleshoot your issue.
If this is not the case please elaborate with more information to assist you accordingly.
You should also know that we are providing you with a great "Solutions Portal" that includes so many articles that can walk you through any situation such as the "The How to & The What Is (FAQ)" category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?" category which contains all the available methods to integrate with the fully detailed documentation and "Troubleshooting Your Issues/Errors" category which will allow you to trace and solve your issues without seeking for any assistance.
Please don't ever hesitate to comment back if you still have further inquiries. Let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
Sekhar Srinivasiah
Hussein Mostafa
Welcome again, Dear Sekhar,
I hope my message finds you well.
Could you please elaborate more on your reply, the response you shared is response payload for our Hosted payment page API, you should use the redirect url in the response and share it with your customers. If you are facing any issues, kindly elaborate on it to assist you accordingly.
You should also know that we are providing you with a great "Solutions Portal" that includes so many articles that can walk you through any situation such as the "The How to & The What Is (FAQ)" category which contains the technical and non-technical FAQ, and the "How to Integrate with PayTabs?" category which contains all the available methods to integrate with the fully detailed documentation and "Troubleshooting Your Issues/Errors" category which will allow you to trace and solve your issues without seeking for any assistance.
Please don't ever hesitate to comment back if you still have further inquiries. Let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
Nader abdou
نا عندي مشكله في ارجاع response هو نا ربطت وبروح ادفع وبيدفع وبيسمع عندي ف الداش بورد لكن مش بيزجعلي الداتا لما يدفع
Hussein Mostafa
مرحباً بك عزيزنا نادر،
سعداء لتواصلك معنا، أسمي حسين مصطفى من فريق الدعم التقني، وسأقوم بالمتابعة والأهتمام بطلبك.
بخصوص الحالة المذكورة، لضمان استلام معلومات المعاملة بنجاح، يجب التأكد من اتباع الخطوات المذكورة في المقالات التالية بشكل صحيح والتأكد من إنشاءروابط استلام المعاملة (Return/Callback) بشكل صحيح حتى يمكنها استقبال المعلومات القادمة من بايتابس. لذا، يرجى مراجعة المقالات أدناه:
https://support.paytabs.com/en/support/solutions/articles/60000978877-step-6-hosted-payment-page-apis-handle-the-post-payment-responses-notifications-
https://support.paytabs.com/en/support/solutions/articles/60000978876-step-5-hosted-payment-page-apis-handle-the-payment-response
https://support.paytabs.com/en/support/solutions/articles/60000681959-what-is-the-return-url-vs-the-callback-url-
https://support.paytabs.com/en/support/solutions/articles/60000712108--e-recieve-a-blank-response-or-no-response-at-all-receive-1-response-via-your-return-callback-urls
رجاءاً لا تتردد في مراسلتنا في حال وجود أي إستفسار أو سؤال. سأكون سعيد بإفادتك بما تحتاجه.
نعمل جاهدين دائما لتحظوا على تجربة مميزة مع باي تابس.
مع تمنايتنا بتجارة ناجحة ومربحة.