This article details simple steps for a table reservation solution that enables customers to easily book a table using a QR code or URL. By simply scanning the code, customers can access the restaurant’s menu, place orders, and reserve a table directly from their mobile devices.
The process is user-friendly, guiding customers through selecting their reservation date, time, and party size, all while ensuring they receive a confirmation email for their records. Meanwhile, restaurant staff can efficiently manage reservations through an admin panel. This innovative feature not only improves customer convenience but also optimizes restaurant operations, making dining out a more enjoyable experience for everyone.
This feature will not be visible to the customers unless the restaurant enabled the table reservation feature.
How to Reserve a Table: Step-by-Step Guide
1. In order to access the restaurant's URL, customer should scan the QR code related to the restaurant which can be shared by the establishment or made available on their website and social media accounts.
2.Once the customer accesses the restaurant’s URL, they can click on the Make a Reservation icon (if they are using web version, represented by a red circle on the right side of the restaurant banner for the mobile version, to book a table. The same URL also provides access to the restaurant’s menu.
Web version | Mobile version |
3. Next, the customer will be required to select the date and the number of people for this reservation.
To select a date, the customer should choose from the drop-down menu.
4. The customer will then be required to select the preferred time for the reservation.
5. To complete the reservation, the customer will be required to add their name, email and mobile number then click on the "Confirm Booking" button.
6. Once the table reservation is confirmed, the customer will get a booking number and will be able to review the booking details. Additionally, they will receive a booking confirmation via email, for their reference.
7. The merchant will be able to view all the table reservations on the "Reservations" tab from their Amin Panel.