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Knowledge base
The How To? & The What is? (FAQ)
The How To? (FAQ)
36
How can we Help?
How to activate "Two Factor Authentication" (2FA) On PT2 Dashboard??
How to change / update bank accounts?
How to change payment page language?
How to change the Payout Schedule?
View all 36
The What Is? (FAQ)
23
What are the charges for using Paytabs?
What are the Five (5) ways of receiving transaction response?
What are the test cards available to perform payments?
What is a rolling reserve?
What is an ISO standard codes for KSA?
View all 23
The Why? (FAQ)
1
Why my account is Suspended?
The When? (FAQ)
1
When to use the client key and the server key?
How to manage my PayTabs dashboard? (Dashboard Manual)
17
Get to know your Dashboard Home page
Merchant's Onboarding Journey
What are the required KYC documents to activate/open my account on PayTabs?
What is the Profile Menu in my PayTabs dashboard?
How to manage the Team panel? (add a team member, set roles, and resend invitations)
View all 17
Getting Started
PT 2.0 FAQs
5
500 - Declined (Fraud Report - Acquirer)
Error 400 - HTTP Status
Postal Codes
PT 2.0 Account Created, But Keep Getting Logged out!
PT 2.0 Error 205
Setup A New Account
3
Going live from Scratch Guideline
How to change/edit email/user ID?
How to create Paytabs account and access dashboard for the first time?
How To Integrate With Paytabs?
Things you should know First
3
How To Integrate With Paytabs
Authentication/Integration/API Keys
PayTabs Integrations Process Manual
eCommerce Systems Plugins
10
Which Plugin has what feature?
Shopify Plugin Integration Manual
Woocommerce Plugin Integration Manual
Magento Plugin Integration Manual
WHMCS Plugin Integration Manual
View all 10
Mobile SDKs
8
Native IOS SDK Integration Manual
Native Android SDK Integration Manual
React Native SDK Integration Manual
Flutter (Bridge) SDK Integration Manual
Cordova SDK Integration Manual
View all 8
Backend Integration Packages
3
Laravel Package Integration Manual
Node.js Package Integration Manual
Which Backend Package has what feature?
Paid Integrations Service
1
Can PayTabs integrate the API/Plugins for me?
Paytabs PT2 API Endpoints
52
The PT2 API Endpoints Integration Manual
The PT2 API Endpoints Integration Manual - Hosted Payment Page Integration Type Edition
The PT2 API Endpoints Integration Manual - Managed Form Integration Type Edition
The PT2 API Endpoints Integration Manual - Own Form Integration Type Edition
The PT2 API Endpoints Integration Manual - Invoices Integration Type Edition
View all 52
PT2 API Endpoints | Request Parameters
29
Request/Response Parameters | Profile ID (profile_id)
Request/Response Parameters | Transaction Class (tran_class)
Request Parameters | The Donation Mode (donation_mode | cart_min | cart_max)
Request/Response Parameters | Transaction Type (tran_type)
Request/Response Payload's Parameters Walkthrough
View all 29
PT2 API Endpoints | Response Parameters
20
Return Response Parameters| Acquirer Message (acquirerMessage)
Return Response Parameters | Acquirer Retrieval Reference Number (acquirerRRN)
Return Response Parameters | Cart ID (cartId)
Return Response Parameters | Customer Email (customerEmail)
Return Response Parameters | Response Code (respCode)
View all 20
eCommerce Plugins | Woocommerce
34
The Woocommerce Plugin Integration Manual
Step 1 - WooCommerce Plugin | Setup and activate the integration method
1.1 WooCommerce Plugin | Get to know more about the WooCommerce platform
1.2 WooCommerce Plugin | WooCommerce's base currency vs display currency
1.3 WooCommerce Plugin | System Requirements
View all 34
eCommerce Plugins | Magento
37
The Magento Plugin Integration Manual
Step 1 - Magento Plugin | Setup and activate the integration method
1.1 Magento Plugin | Get to know more about the Magento platform
1.2 Magento Plugin | Magento store's base currency vs display currency
1.3 Magento Plugin | System Requirements
View all 37
eCommerce Plugins | Shopify
22
The Shopify Plugin Integration Manual
Step 1 - Shopify Plugin | Setup and activate the integration method
1.1 Shopify Plugin | Get to know more about the Shopify platform
1.2 Shopify Plugin | Shopify store's Payout currency vs Store currency
1.3 Shopify Plugin | System Requirements
View all 22
eCommerce Plugins | OpenCart
27
The OpenCart Plugin Integration Manual
Step 1 - OpenCart Plugin | Setup and activate the integration method
1.1 OpenCart Plugin | Get to know more about the OpenCart platform
1.2 OpenCart Plugin | OpenCart's base currency vs. display Currency
1.3 OpenCart Plugin | System Requirements
View all 27
eCommerce Plugins | PrestaShop
20
The PrestaShop Plugin Integration Manual
Step 1 - PrestaShop Plugin | Setup and activate the integration method
1.1 PrestaShop Plugin | Get to know more about the PrestaShop platform
1.2 PrestaShop Plugin | Currency Restrictions
1.3 PrestaShop Plugin | System Requirements
View all 20
eCommerce Plugins | CS-Cart
21
The CS-Cart Plugin Integration Manual
Step 1 - CS-Cart Plugin | Setup and activate
1.1 CS-Cart Plugin | Get to know more about the CS-Cart platform
1.2 CS-Cart Plugin | CS-Cart store's primary currency vs. alternative currency
1.3 CS-Cart Plugin | System Requirements
View all 21
eCommerce Plugins | WHMCS
19
The WHMCS Plugin Integration User Manual
Step 1 - WHMCS Plugin | Setup and activate
1.1 WHMCS Plugin | Get to know more about the WHMCS platform
1.2 WHMCS Plugin | WHMCS store's base currency vs. alternative currency
1.3 WHMCS Plugin | System Requirements
View all 19
eCommerce Plugins | Drupal
27
The Drupal Plugin Integration Manual
Step 1 - Drupal Plugin | Setup and activate the integration method
1.1 Drupal Plugin | Get to know more about the Drupal platform
1.2 Drupal Plugin | System Requirements
1.3 Drupal Plugin | Setup, Activate and Upgrade the integration method
View all 27
Accounting Plugins | Xero
16
The Xero Plugin Integration Manual
Step 1 - Xero Plugin | Setup and activate the integration method
1.1 Xero Plugin | Get to know more about the Xero platform
1.2 Xero Plugin | Xero's Payout currency vs Store currency
1.3 Xero Plugin | System Requirements
View all 16
Backend Integration Packages | Laravel
28
The Laravel Package Integration Manual
Step 1 - Laravel Package | Setup and activate the integration method
1.1 Laravel Package | System Requirements
1.2 Laravel Package | Setup, Activate and Upgrade the integration method
1.2.1 Laravel Package | Setup and Activate the integration method
View all 28
Backend Integration Packages | Node.js
26
The Node.js Package Integration Manual
Step 1 - Node.js Package | Setup and activate the integration method
1.1 Node.js Package | System Requirements
1.2 Node.js Package | Setup, Activate and Upgrade the integration method
1.2.1 Node.js Package | Setup and Activate the integration method
View all 26
Mobile SDKs | Native IOS SDK
30
The Native IOS SDK Integration Manual
Step 1 - Native IOS SDK | Setup and activate the integration method
1.1 Native IOS SDK | System Requirements
1.2 Native IOS SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native IOS SDK | Setup and Activate the integration method
View all 30
Mobile SDKs | Native Android SDK
28
The Native Android SDK Integration Manual
Step 1 - Native Android SDK | Setup and activate the integration method
1.1 Native Android SDK | System Requirements
1.2 Native Android SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native Android SDK | Setup and Activate the integration method
View all 28
Mobile SDKs | React Native SDK
28
The React Native SDK Integration Manual
Step 1 - React Native SDK | Setup and activate the integration method
1.1 React Native SDK | System Requirements
1.2 React Native SDK | Setup, Activate and Upgrade the integration method
1.2.1 React Native SDK | Setup and Activate the integration method
View all 28
Mobile SDKs | Flutter SDK (Bridge)
28
The Flutter (Bridge) SDK Integration Manual
Step 1 - Flutter SDK | Setup and activate the integration method
1.1 Flutter SDK | System Requirements
1.2 Flutter SDK | Setup, Activate and Upgrade the integration method
1.2.1 Flutter SDK | Setup and Activate the integration method
View all 28
Mobile SDKs | Xamarin SDK (Binding)
26
The Xamarin SDK (Binding) Integration Manual
Step 1 - Xamarin SDK | Setup and activate the integration method
1.1 Xamarin SDK | System Requirements
1.2 Xamarin SDK | Setup, Activate and Upgrade the integration method
1.2.1 Xamarin SDK | Setup and Activate the integration method
View all 26
Mobile SDKs | Cordova SDK
29
The Cordova SDK Integration Manual
Step 1 - Cordova SDK | Setup and activate the integration method
1.1 Cordova SDK | System Requirements
1.2 Cordova SDK | Setup, Activate and Upgrade the integration method
1.2.1 Cordova SDK | Setup and Activate the integration method
View all 29
Mobile SDKs | Ionic SDK
29
The Ionic SDK Integration Manual
Step 1 - Ionic SDK | Setup and activate the integration method
1.1 Ionic SDK | System Requirements
1.2 Ionic SDK | Setup, Activate and Upgrade the integration method
1.2.1 Ionic SDK | Setup and Activate the integration method
View all 29
Troubleshooting Your Issues/Errors
Troubleshooting Your Issues/Errors
42
(C)/(D): Transaction Canceled/Declined but debited from Cardholder and not transfared to my account
(D): 206 - Currency mismatch
(D): 309 - 3DSecure authentication not available for this card
(D): 310 - 3DSecure authentication rejected
(D): 335 - Transaction type not supported by acquirer
View all 42
Training Videos & Webinars
Training Videos & Webinars
6
Managing payments on PayTabs 2.0 - EN
PT2.0 Payment Features - EN
PT2 Dashboard Tutorial
Invoicing on PT 2.0 - EN
PT 2.0: Conversion Support: Q & A Session 1 - EN
View all 6
Billing
Pricing Plan
4
Pricing plan ( Prior to 22 Feb 2023)
Pricing Plan (starting of 22 Feb 2023)
Will I be charged if my account is suspended?
Minimum Balance Requirements
Settlements
3
How to Initiate Payout?
How to View The Withdrawable Funds And Hold Days?
How to Export Payout Report
Alternative Payment Methods (APMs)
Apple Pay
2
Apple pay Activation
Does ApplePay Work On The Chrome Browser?
Meeza
0
MADA
4
MADA Activation-Riyadh Bank
How can I withdraw using mada
MADA Activation- ANB
Mada Activation- Al-Rajhi Bank
Union Pay
1
Union Pay Activation- UAE
STC Pay
2
How the clients will pay through STCPay
STC PAY Activation
Fawry
0
ValU
0
KNet
1
KNet Activation
OmanNet
1
OmanNet Activation
PayPal
1
PayPal Activation and Workflow/User Experience
urpay
0
Samsung Pay
1
Samsung Pay Activation
AMEX
1
What's Amex and how to activate it?
What are APMs?
1
Introductions to APMs
SADAD
1
SADAD Activation
Manage Refunds
APM Refunds
2
STC Pay Refund
Mada Refunds
General Refunds
2
What happens to refunds if customer card gets expired/ closed out?
Refund Error: 342 - Refund balance exceeded
Egypt
Egypt Merchants
0
Paymes
Paym.es
15
How to use Pay links on Paymes
What is Paymes Shop ?
How long does it take to Set up?
How to find existing transactions
How to get an order "Receipt"
View all 15
Help Desk Software
by Freshdesk Support Desk