Reset password whether you want to change the existing password or if forgot the password and want to reset it, is a self-service that can be done without the need to reach anyone by following the below steps:
You can simply reset your password on the login page by clicking on "Reset Password "
-Then it will ask for your Email & write down the security code.
-Next, you will receive a new Temporary password via email.
-Once you log in via the shared password via Email, feel free to access your account >go to "Settings" >then "Password Settings " so you can choose your own password.
-If you want to change your password, but already remember your logins, go directly to Settings Tab > Password Settings and then change your password.