Each merchant account can have more than one user associated with it, so the user can access his account separately. Each user of them considered a new identity for a different person/team member that can be given a specific role and set of permissions, which controls what this user will be able to do when they log in. 



We highly recommend that you first check our How to manage the Team panel? (add a team member, set roles, and resend invitations)solution article to learn more about the Team panel.


In this page, we'll guide you on the permissions and access levels for every type of user. Remember, when you create a new user, you have to choose one of these roles: Owner, Developer, Finance, Support, or Manager. Check out the tables below to see the permissions for each role.

Keep in mind that the roles and permissions vary based on the region.


For KSA Merchants: 

Permission OwnerDeveloperFinanceSupportManager
Section (Tab)Home
Profile


Team


Transactions
Developers


PayLinks
Reports

Onboarding



AccountEdit

View

AgreementAdd

Edit

View

DepositEdit

View

DEVEdit


View


IPNAdd


Edit


View


APIKeysEdit


View


MapEdit


View


OnboardingEdit



View



PayLinkAdd
Edit
View
ProfileEdit


View


ReportsAdd

Config

Search

View

SMS HistorySearch



View



TeamAdd


Edit


Search


View


TransactionSearch
Stats 

View
IPN View

IPN Re-Send





For UAE Merchants:

Permission OwnerDeveloperFinanceSupportManager
Section (Tab)Home
Profile


Team


Transactions
Developers


PayLinks
Reports

Onboarding



Agreement
Shop


AccountEdit

View

AgreementAdd
Edit
View
DepositEdit

View

DEVEdit


View


IPNAdd




Edit


View


APIKeysEdit


View


MapEdit


View


OnboardingEdit



View




PayLinkAdd
Edit
View
ProfileEdit


View


ReportsAdd

Config

Search

View

SMS HistorySearch



View


TeamAdd


Edit


Search


View


TransactionSearch
Stats 

View
IPN View


IPN Re-Send

APMEdit




View




PayoutsAdd




Edit 



Close✔ 



ShopEdit✔ ✔ 


View✔ ✔ 





For Egypt Merchants:

Permission OwnerDeveloperFinanceSupportManager
Section (Tab)Home
Profile


Team


Transactions
Developers


PayLinks
Reports

Onboarding



Shop


AccountEdit✔ 

✔ 
View✔ 
✔ 
✔ 
AgreementAdd

Edit

View

DepositEdit

View

DEVEdit


View


IPNAdd


Edit


View


APIKeysEdit


View


MapEdit


View


OnboardingEdit



View



PayLinkAdd
Edit
View
ProfileEdit


View


ReportsAdd

 
Config

Search

View




SMS HistorySearch



View



TeamAdd


Edit


Search


View


TransactionSearch
Stats 

View
IPN View

IPN Re-Send


APMEdit✔ 




View






Payouts
Add



Close



Edit



ShopEdit


View