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General Refunds

How to Refund a Transaction
PayTabs Dashboard allows you to refund a successful transaction that was done recently as long as you have enough balance that cover the refund amount and i...
Thu, Aug 15, 2024 at 5:36 PM
What happens to refunds if customer card gets expired/ closed out?
The refunds will be declined by PayTabs since a valid and active card is necessary for the refund transaction.  As a result, the merchant should arrange...
Mon, Mar 25, 2024 at 2:00 PM
Refund Error: "342 - Refund balance exceeded"
Refund requests can be rejected with response code [342 - Refund balance exceeded]  due to insufficient balance in the merchant account.   This indicate...
Mon, Mar 25, 2024 at 1:08 PM