General Refunds (3)

PayTabs Dashboard allows you to refund a successful transaction that was done recently as long as you have enough balance that cover the refund amount and it was an authorized sale transaction or a captured transaction.  In this article you will get to know: Video Tutorial How much will the refund proc...

The refunds will be declined by PayTabs since a valid and active card is necessary for the refund transaction.  As a result, the merchant should arrange for the refund to be processed offline, whether through a bank transfer, issuing a voucher, or providing cash to the customer.

Refund requests can be rejected with response code [342 - Refund balance exceeded]  due to insufficient balance in the merchant account.   This indicates that the amount you are trying to refund is greater than the closing balance( available balance) in your PayTabs account account. If the refund has been d...