import_contacts
If you ever dealt with customers claiming that you charged them, but their transactions show as "declined" on the dashboard, yet it has been captured in your bank account, then this solution article is for you! Sometimes the processor that most of the payment gateways dealing with to perform your tran...
Mon, Jan 3, 2022 at 7:18 PM
import_contacts
Most probably this Issue happened because the billing address [customer_details] was NOT sent within the payment request, And when Paytabs tried to get those details from the customer's ApplePay wallet, the Wallet found that those details are missing or not updated. To get the best out of this article it re...
Fri, May 12, 2023 at 5:00 PM
import_contacts
Most probably this error happened because of passing an invalid cart_id format. For example, passing integer id instead of a string. In this article you will be going to know about: How to investigate the reason that caused this error? Reason #1: Invalid cart_id format How to investigate the reason that ...
Fri, Mar 22, 2024 at 3:07 PM
import_contacts
Most probably this error happened because of passing an invalid cart_description format. For example, passing integer id instead of a string. In this article you will be going to know about: How to investigate the reason that caused this error? Reason #1: Invalid cart_description format How to investigate...
Tue, Feb 22, 2022 at 10:17 PM
import_contacts
Most probably this error happened because of passing an invalid email format within the customer_details/shipping_details. For example, passing integer id instead of a string. In this article you will be going to know about: How to investigate the reason that caused this error? Reason #1: Invalid email forma...
Tue, Feb 22, 2022 at 10:17 PM
import_contacts
Most probably this error happened due to a typo or wrong transaction type within the payment request. To get the best out of this article, check first the article What is the "tran_type" (transaction type)? In this article you will be going to know about: How to investigate the reason that cause...
Wed, Sep 27, 2023 at 11:47 AM
import_contacts
Most probably this error happened due to a typo or wrong transaction class within the payment request. to get the best out of this article, check first the article What is the "tran_class" (transaction class)? In this article you will be going to know about: How to investigate the reason that ca...
Fri, Jun 2, 2023 at 3:28 PM
import_contacts
Most probably this error happened with a follow-up transaction (void, capture, refund) when the rest of the amount is not enough to make the new transaction. In this article you will be going to know about: How to investigate the reason that caused this error? Reason #1: The rest of the amount is not enough ...
Fri, Jun 2, 2023 at 3:31 PM
import_contacts
Most probably this error happened because the cardholder (your client) has entered an invalid card number. Also, sometimes it indicates that the used card is using one of PayTabs's test cards in a Live profile, or vice versa. In this article you will be going to know about: How to investigate the reason t...
Mon, Dec 27, 2021 at 9:13 AM
import_contacts
Most probably this error happened because you are requesting to make payment with a currency that is not configured yet in your profile. In this article you will be going to know about: How to investigate the reason that caused this error? Reason #1: Using a currency that is not configured in your profile ...
Mon, Oct 31, 2022 at 7:48 AM