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The How To? (FAQ)

Want to know "How To" anything regard your Paytabs account? This is your right stop. Enjoy our detailed and helpful solutions articles that walk you through step by step

How to remove/hide the billing/shipping information?
Although the shipping address is not mandatory sometimes, the billing address on the other hand is a mandatory field that we cannot remove because it's ...
Fri, Jan 28, 2022 at 6:44 PM
How to reset PayTabs account password?
If you've forgotten your PayTabs account password and need to reset it, simply follow the steps below as Password reset is a self-service: Access t...
Thu, Apr 4, 2024 at 12:33 PM
How to set a Predefined Customer?
You can use this option if you have regular customers and want to save time and effort by auto-refilling the customer's details while creating the invoi...
Tue, Jan 9, 2024 at 3:40 PM
How to show Samsung Pay in my PayTabs Payment Page?
The SamsungPay payment method can be shown only through our mobile SDKs (Native IOS SDK, Native Android SDK, React Native SDK, etc). To know more about how ...
Fri, Feb 4, 2022 at 2:28 PM
How to suspend my PayTabs account temporarily?
PayTabs Merchants can request for temporary suspension due to some business needs , you can perform that once every calendar year. The maximum duration ...
Sun, May 19, 2024 at 3:33 PM
How to switch between profiles based in different regions within your integration?
In some cases, you may need to switch between your different PayTabs profiles among different regions within the same integration method for your business n...
Sun, Feb 18, 2024 at 1:36 PM
How to Update KYC Documents in your Merchant Dashboard?
KYC refers to the required documents of your business that shall be uploaded to your PayTabs merchant account. Uploaded KYC and business documents are requi...
Mon, Feb 19, 2024 at 2:20 PM
How to use the support portal ?
In the below topic, learn how to easily find all the answers needed via our support portal and get an idea about the available solution articles.  In ...
Sun, Aug 25, 2024 at 1:41 PM
How to verify the response received from PayTabs? (Signature Verification)
To ensure that the response you are receiving is genuine, we are sending a custom header Signature including an HMAC signature hashed by Profile ServerKey f...
Sat, Dec 17, 2022 at 3:58 PM