The How To? (FAQ) (39)

In this article, you will learn how to contact us and receive assistance for your queries through various channels.  How can we help? Send us a message PayTabs Services: Status What you get when you send your questions?  Get what you are looking for right now Send us a message PayTabs has a...

The two-factor authentication is applicable on merchant and reseller web application and mobile application. Merchant needs to follow the same steps mentioned below to enable two-factor authentication on web and mobile application. Note that, due to PCI DSS version 4.0 requirements, the "Two-factor authentica...

You can add your Terms & Conditions to the issued invoices to ensure that your customers are aware of your policies to protect your business from chargebacks and claims. How to enable this option? You can share your T&C's URL with the Sales agent/ your account manager to be added during the onboarding...

PayTabs system allows you to apply discounts to specific cards, whether by creating invoices, Paylinks, or via integration using API endpoints.  TABLE OF CONTENTS How to apply discounts on PayLinks? How to apply discounts on Invoices? 1-Discount On Items. 2-Discount on the total invoice amount. How to ...

In this article, you will learn how to update/change bank account details in the PayTabs dashboard.  To change or update your bank account in PayTabs dashboard, please follow the below steps: Login to the merchant dashboard. On the home page, click on the details icon on the top right. Choose "Me...

The payment page language is the language in which the payment page will be shown to customers. Customers will still have the ability to switch languages within the page itself which will be easier for your customer to navigate the payment page in his preferred language. Note that Paytabs Payment Page by...

Changing email is a self-service feature that can be done by simply following these steps: 1. Log in to your dashboard 2. Click account details (person icon on top right corner) 3. Click “Login Details” 4. Click Edit 5. Edit the email by clicking the “pen icon” 6. The system will ask you to log in again ...

Efficiently collecting and securely saving your customers' card details is crucial for seamless transactions. However, achieving this requires compliance with PCI DSS standards. Below is a guide to understanding the process and requirements based on your method of card collection. Check this article to k...

In some cases when you are integrating via our SDKs, the response you receive from our end may be different from the order/cart details stored already on your server side, meaning that the original data that has been sent through the Mobile Application (client-side) has been manipulated/intercepted. This is called ...

To configure your Apple Pay certification in your merchant dashboard for SDK usage purposes, simply follow the steps: In this article you will get to know: What is an Apple Pay certificate? Why would you need an Apple Pay certificate? What does the Apple Pay certificate is used for? How to configure Apple ...